Touchless Innovation:
Wake Forest University’s Smart Locker Solution
Wake Forest University’s Z. Smith Reynolds Library embraced innovation to enhance service delivery and operational efficiency. By installing smart lockers in their 24/7 accessible foyer, they transformed the way students, faculty, and staff access resources, offering a contactless and flexible solution.
Adapting to New Challenges
Amid the COVID-19 pandemic, the library transitioned from traditional in-person services to a touchless system. Integrating with the university’s RFID campus ID cards, the lockers provided secure, automated access to requested materials, eliminating the need for direct interaction.
Project Location: Winston-Salem, North Carolina
Key Smart Locker Features
RFID Integration:
Seamlessly links to campus ID cards for effortless and secure item retrieval.
Customizable Configurations:
Adjustable locker layouts meet diverse storage needs, from books to A/V equipment.
Data-Driven Efficiency:
Usage analytics optimize locker assignments and capacity management.
Results
The library’s smart locker system now operates at over 90% capacity, demonstrating high adoption rates and satisfaction. This future-proof investment aligns with the library’s mission to inspire learning and foster community while maintaining top-level service through modern technology.
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It's more than
just a locker.
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